Rockscout Report post Posted March 23, 2019 Hi everybody. My first time posting here. I want to relate a problem I'm having. Maybe others will find this useful. Maybe not. We know the portal isn't always up to date. But my portal dashboard has been bad, and getting worse all year. Just before the most recent draw it said I don't have a licence (I do). Then after the draw it said I didn't apply (I did). And now when I look it says I don't have any bonus points (I do). I haven't done anything weird to account for any of this. Monday I'll call them and see what the issue is and report back. Wish me luck. Share this post Link to post Share on other sites
StickFlicker Report post Posted March 23, 2019 If you didn't buy your license directly from G&F, it will never likely show-up in the portal. Can't speak to the rest of your issues. 2 Share this post Link to post Share on other sites
Rockscout Report post Posted March 23, 2019 I didn't do anything funny like that. All my numbers and IDs are correct, too. I swear, whatever happened isn't my fault. Share this post Link to post Share on other sites
Rockscout Report post Posted March 30, 2019 The issue was a duplicate account. Share this post Link to post Share on other sites
