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creed

Pissed off

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Went in to update my wife's credit card and G&F has no record of her having applied or paid the fees.  It was after 5 so when I called their IT department it was closed.  I have receipts and bank documentation .  Her portal kept saying that she had not applied. When I called about that a couple of weeks ago I was told not to worry, that all was well. What a cluster! She has no chance of being drawn. Pisses me off.

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12 minutes ago, Curtis Reed said:

That sucks but why wait until after 5:00 pm on the deadline day to update your card?

Cause the bank updated her card yesterday and I work and don’t get home until around 5. I didn’t think about it until today

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My wife’s portal has been a disaster too.  Still doesn’t show applications for her.  I was told the same thing, “don’t worry, we have 2 different data bases, the one for the draw is correct”. 
 

Sorry for the Cc issues, sucks.  

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13 minutes ago, 10Turkeys said:

Did you get a receipt emailed to you after you applied?

I have receipts and bank statements showing the charges. 

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11 minutes ago, wish2hunt said:

The bad thing is that they were doing so good with the draw. Why did they have to go and change shoot?

Cause they are lame and fishy in carefree.  

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10 hours ago, creed said:

Went in to update my wife's credit card and G&F has no record of her having applied or paid the fees.  It was after 5 so when I called their IT department it was closed.  I have receipts and bank documentation .  Her portal kept saying that she had not applied. When I called about that a couple of weeks ago I was told not to worry, that all was well. What a cluster! She has no chance of being drawn. Pisses me off.

Call the bank right now and see if they can keep the old number active for a few hours

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28 minutes ago, CatfishKev said:

Call the bank right now and see if they can keep the old number active for a few hours

My problem is not with the bank it’s with Game And Fish. When I go in to update her credit card there’s no record of her having applied. I get some kind of notice that information submitted is not on record. In other words she doesn’t exist. As I have said before I have Game And Fish receipts and bank statements saying that she does exist.

 

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