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Lance

Need Help! Broken Badlands pack!

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I'm surprised at your lack of response from the Badlands folks. I sent them my 2200 in the late spring for some zipper replacements and received the pack back in a week, all repairs free of charge.

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That is weird. I just bought a 2200 off a guy on this site, but the spotting scope compartment zipper was broken. I called and got a person right away. They had me ship it in and replaced the zipper free of charge. I got the pack back about a week after I sent it. Maybe I was just lucky.

 

I also bought a second-hand pack that had some stiching issues - normal wear for the beating it took. I called and got repair ticket number and sent them the pack - it came back repaired and reinforced in a very reasonable amount of time.

 

of course this was a few yrs ago.

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