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elkaholic

OHV decal

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Anybody else have ADOT's new program update screw up your decal renewal?  I have tried contacting MVD numerous times,  lines all busy -- call back later  and they hang up  ,  wonder what else they screwed up!

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They screwed up my truck. I had to go to third party to get it renewed, then DMV sends me a notification that its due this month. 

I'm blaming duchey 

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calling  hung up on twice   on hold total 30 min  so far , but not to worry  she keeps saying  my call will be answered shortly!! 

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15 minutes ago, elkaholic said:

calling  hung up on twice   on hold total 30 min  so far , but not to worry  she keeps saying  my call will be answered shortly!! 

Lucky you!

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1 hour ago, elkaholic said:

calling  hung up on twice   on hold total 30 min  so far , but not to worry  she keeps saying  my call will be answered shortly!! 

Shortly is a relative term unless defined-just saying.

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I guess mvd was unaware of this problem. 

After contact was made, it took the lady 3 trips to supervisors to get answers.

They will have a group of specialists trying to figure out what happened, how to get it fixed and have no idea who or how many might have or get  a similar decal.

I was even asked to send a photo of exactly what the decal looked like as they had no idea! 

So I guess I'm the first to report this.

Yes they will get it figured out and resolve the glitch and resend a new decal. At " no expense to me" ! 

 

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So they got their online stuff up and running. I just did this exact thing, printed off a temp until it came in. Really smooth process with no waiting in lines and trips down there. Litterally just found out about this last week. 

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Yep if you do the online MVD. Be prepared to register info to get access!

 

Must sign up to sign in , with a code number to identify you, everytime you access the site.

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I always use ServiceArizona for my renewals. Hopefully they don’t have the issue. Still waiting on my truck tags.

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Mine showed up in the mail the other day

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This happened to me yesterday for my new ranger as well.  I received that "no decal" tag, but still haven't received my license plate, even though it has one listed on my registration.  I haven't called yet, but sounds like it won't be easy to resolve.

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i keep trying to renew my s x s registration on service az and when i enter my liscense plate and vin # it tells me the gvw must be between 1 and 2500 and won't let me go any further. i mailed it in over 2 weeks ago and they still haven't cashed my check and i haven't recieved it in the mail. i think i will go to a third party place after work tomorrow

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I had this same problem, nest time go to AZ MVD NOW 

https://azmvdnow.gov/home

register and activate your account and you’ll be all set,,,, so easy now

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