I get that same message anytime photo is 3mb or larger which is probably the case with all newer cell phones today. I take photos with enough distance that there is enough area around the item to crop. Take the photo, open it in my gallery, click edit, zoom it in until item fills the screen, rotate so it's not upside-down or sideways, save it. Open the new saved version and check file size. If I can get it under 2.0mb it will load every time.